Introduction

Welcome to the official website of the Kimia Festival, organized by the House of Akashik (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Payment details (for ticket purchases or other transactions)

1.2 Non-Personal Information: We may automatically collect non-personal information, such as:

  • Browser type and version

  • Device information

  • IP address

  • Website usage data (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and other transactions.

  • Provide updates about the festival, including event details and changes.

  • Respond to your inquiries and provide customer support.

  • Improve our website, services, and user experience.

  • Send promotional materials or newsletters, if you have opted in.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Third-party service providers assisting us with payment processing, website analytics, or email distribution.

  • Legal authorities, if required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us:

  • Understand user preferences and behavior.

  • Deliver relevant content and advertisements.

  • Analyze website performance.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee complete security, and you share your information at your own risk.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to your personal information.

  • Deletion: Request deletion of your personal data, subject to legal and operational requirements.

  • Unsubscribe: Opt-out of receiving promotional communications by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us, and we will take appropriate steps to delete the information.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

House of Akashik
Email: Houseofakashik@gmail.com
Phone: +9187908 32273